Being comfortable in our homes is important. Whether that’s a mattress that you look forward to sleeping on night after night, or a favourite recliner to watch movies from, being comfortable in our own home is something we all invest significant amounts of time and money towards. But away from the bedrooms where we sleep and living rooms where we spend time together, buried deep in the faraway corner in the basement, is a room dedicated to keeping that entire house comfortable 365 days a year. It keeps us warm on frigid winter nights and provides a cool haven from the scorching summer heat. It’s our mechanical room; perhaps the most overlooked part of our home comfort – until something goes wrong.
When the furnace won’t heat, or the air conditioner won’t cool or there’s no hot water, it quickly becomes very top of mind until the issue is resolved. This sort of crisis management is how so many homeowners deal with their home comfort. As contractors, we often only hear from people when there’s a problem.
There’s a better way, and it’s called WePROTECT.
Protecting Your Home Comfort
WePROTECT is more than a promise. It’s a guarantee that those heroic machines that keep your home comfortable can be relied upon – without unexpected cost.
Offered exclusively through your local ClimateCare company, WePROTECT is an investment to ensure that you don’t end up with unexpected out-of-pocket costs to repair your home’s mechanical equipment. Whether that’s a gas-based furnace, an electric heat pump, or any number of other appliances, your local ClimateCare has plans to cover that equipment with warranties that cover far beyond what the manufacturer will.
WePROTECT + WeCARE for Total Coverage
WePROTECT coverage works in partnership with a WeCARE maintenance plan. If you aren’t familiar with maintenance plans, you can read all about them here. In a nutshell, it’s a simpler, less expensive way to ensure your mechanical equipment can be relied upon thanks to yearly precision tune-ups by licensed and qualified technicians – not to mention other benefits.
Access Targeted HVAC Protection Today
Stop waiting for your heating or cooling system to fail before calling a contractor to fix it and take control your home comfort with WePROTECT and WeCARE, exclusively from ClimateCare member companies.
FAQs
Air Conditioners
Pricing for WePROTECT is customized based on the specific type, age, and number of HVAC systems in your home (such as a furnace, air conditioner, or electric heat pump). Because it integrates with a WeCARE maintenance plan, your local ClimateCare member company will provide a transparent, combined quote tailored exactly to your home’s setup.
Enrolling is simple. You can contact your local ClimateCare member company directly through our website or give them a call. A licensed technician can assess your current equipment during your first WeCARE precision tune-up to activate your extended WePROTECT warranty coverage.
It depends on the age of your equipment:
- For existing equipment: A ClimateCare technician will perform an initial precision tune-up under the companion WeCARE maintenance plan to ensure your system is currently in safe, working order and qualifies for coverage.
- For newly installed equipment: If your system was recently installed by a ClimateCare member company, the mandatory inspection is waived. You can enroll right at the time of sale (up to one year maximum from the installation date). Your local member company handles any service needs during the first 90 days, and your official WePROTECT coverage begins seamlessly on day 91.
Yes! Bundling multiple units—such as a furnace, air conditioner, heat pump, or water heater—under the WePROTECT and WeCARE plans is the most cost-effective way to eliminate unexpected repair bills across your entire mechanical room. Contact your local dealer for specific bundling discounts.
Coverage & Inclusions (Commercial Value)
WePROTECT works in tandem with your manufacturer’s warranty to provide robust, seamless coverage from day one. While factory warranties typically only cover standard part defects, WePROTECT steps in immediately to cover the high cost of expert labor. For premium protection, our TLC plans expand this even further to offer comprehensive parts, labor, and even full unit replacement if necessary.
Please note that standard exceptions do apply per our terms and conditions (for example, coverage does not apply to external disasters like household flooding), so we always recommend reviewing your specific agreement details.
WePROTECT offers extensive coverage plans for both newly installed equipment and existing, older systems. As long as the equipment passes its initial WeCARE maintenance inspection, we can protect it against unexpected mechanical breakdowns.
Absolutely. WePROTECT covers modern, energy-efficient electric heat pumps as well as traditional gas furnaces, central air conditioners, and hot water systems. Whether you rely on a heat pump or a water heater, your vital home comfort appliances are fully covered under the program.
Yes, WePROTECT covers the standard labor and parts for your repairs, even during an emergency. Because WePROTECT is paired with your WeCARE maintenance plan, you are already established as a loyal customer with your local ClimateCare company, ensuring you get dependable support when your system fails during a major weather event or in the middle of the night.
(Note: While standard parts and labor are fully covered under your plan, please check with your local ClimateCare provider regarding any specific after-hours diagnostic or trip fees that may apply in your area).
The WePROTECT + WeCARE Bundle
Think of it as total peace of mind: WeCARE is the preventative medicine (yearly precision tune-ups to keep things running efficiently), while WePROTECT is the insurance policy (covering the financial cost if a component breaks). Manufacturer warranties require regular professional maintenance to stay valid, and our bundle guarantees you meet that requirement automatically.
A licensed, qualified ClimateCare technician will thoroughly clean, safety-check, and optimize your heating, cooling, or hot water system. They test electrical components, check for dangerous leaks, and fine-tune performance to prevent breakdowns before they happen.
Most manufacturer warranties only cover parts for a limited time and completely exclude the high cost of labor, trip fees, and emergency diagnostics. WePROTECT fills those expensive gaps by covering labor and extending protection far beyond standard factory limits.
For example, if your air conditioner or heat pump develops a leak, a manufacturer warranty rarely covers the high cost of replacing the refrigerant—but with WePROTECT, both the labor and vital materials like refrigerant are covered to get your system running smoothly again.
Financial Protection & Returns
Yes, that is the core guarantee of the WePROTECT program. If a covered component fails, the repair parts and expert labor from your local ClimateCare company are fully covered, protecting your household budget from sudden, unexpected repair bills.
Please note that standard exceptions do apply per our terms and conditions, such as damage from natural disasters or severe, prolonged equipment neglect, but the vast majority of regular wear-and-tear breakdowns are covered at absolutely no cost to you.
No, there are no hidden deductibles or surprise trip fees for covered repairs. The goal of the program is to replace expensive “crisis management” with a predictable, transparent investment in your home comfort.
Yes! A fully maintained HVAC system backed by a transferable WePROTECT warranty is a massive selling point that adds real commercial value to your home. You can seamlessly transfer the coverage to the new homeowners.
Provider Validation & Convenience
The WePROTECT program is offered exclusively through licensed ClimateCare member companies. This ensures that every technician working on your home’s vital mechanical equipment is fully qualified, vetted, and held to our network’s strict standards of excellence.
As a WePROTECT and WeCARE member, you bypass the standard waiting line. You receive priority scheduling, meaning our technicians are dispatched to your home faster than non-members during peak summer heat and winter freeze periods.
If a component cannot be safely or reliably repaired, your WePROTECT plan handles the covered breakdown logistics. Should the entire unit require replacement due to age, your local ClimateCare company will work with you to leverage your plan status for the best financial solution on a new system.
Yes, ClimateCare has protection plans available for hot water tanks and tankless water heaters. You can add these vital basement appliances to your protection bundle to ensure your home’s hot water supply is protected against unexpected breakdowns.
Your coverage is designed to be completely hassle-free and will automatically renew alongside your ongoing WeCARE maintenance schedule. Your local ClimateCare provider will handle all the paperwork and reach out to schedule your annual tune-ups.
Once purchased, plans are considered final. While coverages cannot be paused or cancelled under standard policy, your plan is fully transferable to the new homeowner should you decide to move. If you have unique circumstances or need to discuss your existing agreement terms, please contact your local ClimateCare company directly.
