We Protect

WePROTECT plans are available for purchase exclusively through one of our member companies.

They offer the optimal protection for your HVAC appliances including furnaces, air conditioners, heat pumps (central and ductless/mini-split), water heaters (storage tank and tankless), boilers and fireplaces.

Coverage with WePROTECT plans is available in two formats:

WePROTECT plans come in variety of lengths and coverage options. For basic covering, our labour coverage for 5 or 10 years help ensure you don’t get stuck footing the bill for work when the part is covered under warranty. Our total coverage plans, available in 5, 10 and also 12 year lengths, cover this as well as parts and even things the manufacturer’s warranty won’t cover. They offer total peace of mind. Take a look at the table of coverage inclusions below for details.

COVERAGE OPTIONS	LABOUR COVERAGE		TOTAL COVERAGE
COVERAGE OPTIONS	5YR	10YR	5YR	10YR	12YR
FURNACE
AIR CONDITIONER
FURNACE + AIR CONDITIONER
HEAT PUMP
FURNACE + HEAT PUMP
AIR HANDLER + HEAT PUMP
MINI SPLIT (DUCTLESS)
STORAGE TANK WATER HEATER
TANKLESS WATER HEATER
HEAT PUMP WATER HEATER
BOILER
FIREPLACE

COVERAGE INCLUSIONS	LABOUR COVERAGE		TOTAL COVERAGE
COVERAGE INCLUSIONS	5YR	10YR	5YR	10YR	12YR
Labour costs to replace parts that failed under normal use
Parts that failed under normal use
Repairs to be completed without pre-approval for a faster resolution
PARTS NOT INCLUDED IN THE MANUFACTURER’S WARRANTY:
Heat exchanger and compressor replacement (without the usual $400 limit)
Major electrical components not covered by the manufacturer
Lifetime amount of 10 lbs of refrigerant used after a repair

HOW THINGS WORK
– All coverage begins at day 91 after product install date. The installer is responsible for the first 90 days, at no cost to the client.
– All systems must be registered with the manufacturer for maximum warranty eligibility.
– Owner agrees to have yearly maintenance conducted by a licensed professional on all covered equipment. We recommend using WeCARE maintenance plans.

3 Steps to Get Protected

1

Contact Your Local
ClimateCARE

WePROTECT plans are offered exclusively by ClimateCare members.

Find your local ClimateCare

2

Choose A
Protection Level

Don’t need a full 12 years? Looking for labour coverage only? Or do you want total peace of mind? WePROTECT offers flexible coverage options to perfectly suit your budget and needs.

Browse Units

3

Enjoy Peace
Of Mind

With a WePROTECT + WeCARE plan, you can sit back and enjoy home comfort protection and never worry about maintenance or repairs again.

WeCARE Maintenance

Enroll Today

Protect your system from day one.

Furnaces

Water Heaters

Air Conditioners

Heat Pumps

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Why WePROTECT?

One-Stop
Shop

Proactive
Maintenance

Trusted
Local Experts

Our protection plans cover water heaters, furnaces, heat pumps, air conditioners, ventilation systems, fireplaces, and so much more. With WePROTECT and WeCARE, you get the option of total peace of mind on every comfort appliance.

With WePROTECT by ClimateCare, participation in WeCARE is required. WeCARE maintenance plans include regularly scheduled tune-ups to help support the safety and reliability of your home comfort systems.

As Canada’s largest HVAC cooperative, ClimateCare gives you access to the nation’s largest network of HVAC professionals. Our highly trained technicians live and work in your neighbourhood, so when you choose us, you’re also supporting a local business.

Read Terms and Conditions

Hassle-Free Home Comfort

Comprehensive labour coverage
Proactive maintenance
Optional parts coverage

Up to 12 years parts and labour warranty
Extends beyond manufacturer warranties
100% satisfaction guarantee

Find your local provider

Coverage For CLARITY by ClimateCare Members

Existing CLARITY subscribers can access support and program details through the CLARITY Legacy Program page. New customers looking for coverage for their home comfort equipment should explore WePROTECT by ClimateCare, our current protection plan offering.

CLARITY Legacy Resources Contact your local ClimateCare

^ Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation.

± 10-Year Parts Limited Warranty: Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.

* No Hassle Replacement™ Limited Warranty: If compressor, coil or heat exchanger fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable unit will be provided.

+ 10 Year Parts Limited Warranty: Timely registration required for 10-year parts limited warranty and lifetime limited heat exchanger warranty. Limited warranty period is 5 years for parts and 20 years for heat exchanger if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.

‡ To the original owner, when product is used in an owner-occupied residence, a Lifetime heat exchanger parts limited warranty upon timely registration of your new equipment. Warranty period is reduced to 20-years (from Lifetime) on heat exchanger if not registered within 90 days. Jurisdictions where warranty benefits cannot be conditioned on registration will automatically receive the extended registered heat exchanger parts limited warranty period. See warranty certificate for details.

Coverage with WePROTECT plans is available in two formats:

3 Steps to Get Protected

1

Contact Your Local ClimateCARE

2

Choose A Protection Level

3

Enjoy Peace Of Mind